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Patient Centred Training
Patient Centred Training
Home of The Happy Patient Project

Month: February 2022

Cancellations Part 2 – My #1 Tip

I thought I’d follow up on last month’s video on avoiding last-minute cancellations with one more tip – probably the most important one, in fact. Taking ownership of your procedures and demonstrating leadership as a practitioner goes a long way to being taken seriously by patients. As an added bonus, your front desk team will…

Read More Cancellations Part 2 – My #1 TipContinue

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