No more 5-figure coaching programs. No more long term contracts. No more waste time on endless, unfinished online courses…
Introducing The “Report of Findings Review” – a unique, proven, and personalized approach to delivering a first class Patient Centred Experience
Now you and your patients can enjoy successful results WITHOUT resorting to outdated and unethical methods used by others that compromise your values (and reputation!)… at a fraction of the cost!

When patients don’t stick with your recommendations, practice can become a struggle…
Having the occasional non-compliant patient is something we all face from time to time. But when it becomes a regular occurrence, it’s a clear sign that something isn’t working right. Whatever the specific cause, it means your patients aren’t able to benefit from what your care has to offer them – and are potentially stuck struggling with pain unnecessarily. This also means the are less likely to review and refer, impacting your reputation in your community…
Early Drop outs and low compliance don’t just affect your patients outcomes – they have a direct impact on your success (and job satisfaction too!)
Not only are patients not getting the full benefits of your care, but it has a significant impact on your practice. Gaps in the diary, increased marketing overheads, and a general feeling of frustration or stress are just some of the downstream effects. Left unchecked, these issues won’t just affect your income – they cause many caring and honest practitioners to develop full-blown impostor syndrome, or potentially even burnout…
Rather than put up with the growing frustration, many practitioners turn to industry coaches, guru’s and marketers…
Clinical practice is complex enough already, before you’ve added the additional challenges of being a small business entrepreneur on top of that. And whilst your university might have done a good job preparing you to see patients, it likely didn’t teach you much about what happens outside of your treatment room. This is why so many “practice management companies” and other self-proclaimed experts exist, all promising their own unique cure to all your practice worries.
The problem is, most approaches are either outdated, or downright unethical…
Most coaches out there are simply teaching a cut-and-paste formula that they happened to stumble across back when they were still in practice. Whilst it might have worked for their clinic, there’s no guarantee it will work for others. And sadly, many of these coaches are prepared to compromise their ethics in order to make more money.
Recommending long term treatment plans or using sales and marketing tactics is a perfect example…
Some of the more common approaches involve requiring patients to commit to big treatment plans up front, often with big discounts” offered on inflated fees… but only if the patient pays up front before starting care. However others are more subtle, teaching you how to persuade patients to take up care with a “soft sell” sales pitch that still leaves you feeling uncomfortable deep down…
And then there’s the fact that most coaches offer a high-priced and one-size-fits-all coaching program that ties you into long term contracts, and doesn’t respect the individuality of your practice…
The coaching industry can be a very lucrative one, and as such tends to attract a certain kind of person. The result is that many use the same methods on their clients that they teach for their patients… expensive and lengthy cookie-cutter programs that don’t allow for your individual needs and preferences. Which means that for most, the only truly “successful” clients are the ones who become a carbon-copy of their chosen guru.

And not only this – they’re often fixing the wrong problem by trying to fill a “Leaky Bucket”
Think of your schedule like a bucket that you want to fill with patients. Marketers strategies work by trying to fill it with more new patients – whether that’s paid ads, community events, or networking. All of these work by pouring more water into your bucket. But if patients are still leaking out of holes (early drop outs, or not starting care at all), you can have as many new patients as you want but still struggle to fill it – wasting all the time, effort and money you put into bringing them in! Which is why many coaches will recommend less honest methods…
Recommending long term treatment plans or using sales and marketing tactics are a perfect example…
Instead of trying to fill the bucket with more new patients, the standard methods used by these practice management guru’s is to get you to overtreat your patients. Often this means requiring patients to commit to big treatment plans up front, often with big discounts” offered on inflated fees… but only if the patient pays up front before starting care. Others are more subtle, teaching you how to persuade patients to take up care with a “soft sell” sales pitch that still leaves you feeling uncomfortable deep down… All with the aim of filling your bucket with unnecessary treatment visits.

Instead, you need to focus on filling the major holes in the foundation first – and none are more foundational than your Patient Experience!
I get it – social media marketing can seem like a modern and quick way to “fill your bucket”. But if those patients don’t stick around long enough to get better, you’re literally pouring money down the drain – and potentially putting those patients off chiropractic for life! Similarly, focusing on improving your clinical skills might seem like the obvious way to get better outcomes, but these only work if your patient trusts you enough to let you use them.
Practitioners who recognise that delivering a first class, patient-centred experience is the “keystone” to a successful career not only get better results… they also beenfit far more form these other approaches down the line. Once you’ve patched the bigger holes in the bottom of the bucket, adding more water or focusing on the other holes further up is far more effective.
It’s an investment that continues to pay off for your entire career!
Fortunately, with my approach you don’t have to worry about being pressured into using sleazy or ineffective sales tactics, and you can even avoid those high-priced long-term coaching commitments too…
As a patient-centred practitioner, I pride myself on always putting people above profits. I didn’t get into chiropractic to make money but to help people – and that goes for coaching too. I believe that these dishonest and manipulative tactics have no place in our profession, and that honest, decent practitioners deserve better.
Instead, you can get an individual Report of Finding Review to get accurate, ethical, and effective feedback on your new patient journey, with actionable steps you can take to start getting better results… all without doing or saying anything you aren’t 100% comfortable with.
I’ve spent the better part of 2 decades searching for ethical and effective approaches to delivering a proven, cutting-edge patient experience – one that you’ll love to deliver, and your patients will love to receive. Not only that, but I’ll give you personal 1-2-1 support to implement them in a way that makes sense for your unique practice. Giving you direct, actionable feedback, without wading through hours of course materials. I take away all the guesswork and experimenting, so you can just focus on getting results. Because sometimes, you just want someone to tell you what to do!
Getting accurate and personalised feedback is VITAL because not every clinic, chiropractor, or patient is the same, and being told to violate your own values is a sure-fire path to frustration and eventually burnout…
Many of the colleagues I work with have spent a small fortune on formulaic coaching programs, or countless hours watching online courses designed for a very different practice model to their own. They know that many of the strategies won’t work for them, so have to constantly rethink everything they’re being told. This isn’t just a waste of their time and money, but results in issues like decision fatigue and even burnout. That’s why I provide personal, 1-2-1 feedback in individual sessions – so you only pay for what you need, and nothing else.

And with these RoF Reviews, you can benefit from personalized feedback and support, without committing to regular & expensive live 1-2-1 coaching, or group calls that don’t provide you with personal attention you need…
In an industry dominated by high-priced coaching programs and coaches obsessed with “scaling” their businesses, it can feel like getting effective advice requires you to spend a small fortune to join one of the major practice management companies… with no guarantee you’ll get the results you wanted! That’s why I decided to offer these Reviews instead – giving you the personal support of a 1-2-1 coach, without the 5-figure price tag! You also have the benefit of deciding just how much support you want, instead of being forced into a generic “one-size-fits-all” program that wastes precious hours of your time.
Once I’ve analysed your specific Report of Findings against the 4 Key Criteria, I’ll talk you through your results, and give you specific action steps for how you can instantly deliver a more effective RoF that makes patients trust you more, not less…
Most coaches are satisfied as long as they’re generating sales and clients are signing up. That’s now how I like to operate, however. When you work with me, I’m personally invested in your success, and go above and beyond to make sure you get as much value from our work as possible.
This is why I’m the only coach out there to offer a Results Based Guarantee – you’re either thrilled with your results, or I don’t get paid!
Most coaches simply offer a standard 30 day money back guarantee. But here’s what you might not know… many of them are relying on the fact that it takes more than 30 days to fin out what you actually paid for – by which time, it’s too late.
Instead, here’s my promise to you: if you don’t get the results you wanted – whether that’s improved compliance, reduced drop-outs, or less discomfort delivering a RoF – you pay me nothing. I’ll refund you every penny – and you can keep your feedback and resources anyway.

So how does your RoF Review work?
Your personal Review consists of 3 simple steps:
- You’ll record a brief example of a Report or Findings or Case History for analysis. This can be either real or roleplayed and I’ll share a simple 1 sentence line that ensures almost any patient is happy to be recorded.
- Once I’ve received this, I’ll get to work – analyzing your recording against the 4 Key Criteria that every patient-centred Report of Findings needs in order to build lasting trust, and ensure maximum compliance (ethically) from your patient.
- Within 7 days you’ll get your results, along with a personalized “play by play” breakdown of your performance. You’ll also receive clear and actionable instructions on exactly how you can improve your Report of Findings – without saying or doing anything you’re not 100% comfortable with!
Meaning all you need to do is send the recording at a time that suits you, and then review your results whenever is convenient – as many times as you like!
And just like your patients, you have a choice of different options available when it comes to upgrading your Patient Experience
To ensure this is as tailored to your needs as possible, I’ve created multiple options for how we can work together. It all depends on how much support you’d like – and how in-depth you want to go…
Choose from one of 3 options below:
The Report of Findings Review
The RoF Review is the fastest and simplest way to get personal 1-2-1 feedback on your patient communication skills. For many clinicians, the Report of Findings is the “make or break” point in the patient journey – the place where the patient will decide to take you up on care, or not. This makes it the ideal starting point for assessing your skills, and to identify the “low hanging fruit” for easy and rapid improvements.
What’s Included:
Price: £247
Split Payment Option: £87 every 2 weeks (3 payments total)
The New Patient Journey
As well as the Report of Findings, this initial new patient consultation is a critical time for building deep trust and rapport with your patient. Any missed opportunities in the history will negatively impact your RoF – yet most practitioners don’t even consider this!
For those looking to take a more in depth approach, this option allows us to find the “buried treasure” and ensure you don’t just deliver a great Report of Findings, but are building it on a rock-solid foundation and bond with your patient. This not only increases the effectiveness of the RoF itself, but enables you to feel much more relaxed and comfortable throughout their initial consultation..
What’s Included:
Price: £467
Split Payment Option: £159 every 2 weeks (3 payments total)
The 60 Day Patient Experience “Sprint”
Turbocharge your New Patient Experience in this fast-paced 1-on-1 “sprint”, focusing specifically on the Initial Consultation and Report of Findings. For practitioners who are truly serious about improving their patient experience, this limited-duration sprint is ideal if you want regular personal support & accountability to get the most out of our work together.
Whereas many practice consulting companies will tie you into 12 month contracts and other ongoing commitments, this 60 day sprint is designed to get the maximum results in the shortest time possible, and has a clear end date. This allows you to maximize your momentum and consistently implement and improve, whilst avoiding the fatigue and procrastination that comes with the other long term options used by others.
What’s Included:
I only take on a handful of clients at this level at any one time, so places are extremely limited.
If you see an error message when clicking the button below it means I’m currently at maximum capacity – please email chris@patientcentred.co.uk if you’d like to know when the next spot is opening up
Price: £1377
Split Payment Option: £477 every 4 weeks (3 payments total)
Choose the right option for your needs:

Here’s just a few of the reasons ethical, patient-centred practitioners choose to work with me…
Unlike a lot of coaches, I’m still a practicing chiropractor – seeing patients 3 days a week in my own clinic. This means I’m also very selective – I strictly limit the number of practitioners I work with at any one time, to ensure they all get the attention they deserve.
For this reason, you may see some of the options you prefer above are currently marked as unavailable. If you’d like to be added to the waitlist, just email me: chris@patientcentred.co.uk
But how do you know you can trust what I’m saying is true? Here’s proof that you’re in expert, caring hands…
So, now you have a choice to make when it comes to preventing early dropouts and levelling up your patient care:
Lengthy, expensive and unethical practice management programs… or proven, fast and personalized 1-2-1 feedback with guaranteed results
As a person-centred practitioner and coach, I want all of my clients to make an informed choice about who can best help them achieve their goals – which is why this page explains my approach. But the best way to truly understand that difference is to find out first hand.
So why not purchase a risk-free Asynchronous Insight Session today, with a unique, results based guarantee, so you can start getting better patient outcomes and enjoying practice even more than ever before.
Don’t risk burnout, decision fatigue, and your patients’ results. Schedule your review today by clicking the button below, and start your journey to a more fulfilling and successful career.