I thought I’d follow up on last month’s video on avoiding last-minute cancellations with one more tip – probably the most important one, in fact. Taking ownership of your procedures and demonstrating leadership as a practitioner goes a long way to being taken seriously by patients. As an added bonus, your front desk team will…
Here’s a brilliant resource for your patients – you already know that mental and emotional stress plays a huge role in their health and recovery. COVID certainly hasn’t helped either! But you might well feel unsure about how to address it. Or perhaps you wish you had some ready-made tools to direct your patients to….
With the current COVID surge in the UK, it seems there are a lot of last-minute cancellations going around. And whilst that’s unavoidable right now, I’m hearing from a lot of colleagues that non-COVID cancellations are also on the rise. In particular, people not showing up and not bothering to let you know. A member…
We’ve all had them – emails from prospective patients, asking if we can treat their unusual condition. Graves’ Disease, Hiatus Hernia, Fibromyalgia… you know the ones. And unfortunately, there are a rare few folks out there who like to trick us into saying things they can then take to our regulator. They’re kind of like…
Happy 2022! Hope you had a lovely Christmas break and got to enjoy some time off with family and friends. In today’s video, I wanted to focus on a problem I think we all face in practice, the “Technique Rollercoaster”. I was stuck on this for a number of years, and I know many DC’s…
That was probably the scariest moment in my career so far. Fortunately, it didn’t go the way it might have, but I learned a very important lesson that day. P.S. Want access to loads more free videos like this? Check out my new exclusive group “Patient Centred Chiropractors” – https://www.facebook.com/groups/2220838931388103/
To be honest, I’ve been nervous about sharing this one – it’s a topic I’ve been thinking about for a while, but I’ve not really felt brave enough to share until recently. I know it’s going to generate some criticism, and it’s almost certainly going to be misinterpreted. I want to fill this email with…
I’ve been thinking a lot about the topic of today’s video recently. Many DC’s I’ve worked with are getting into the wrong kinds of relationships with their patients. It results in them shooting themselves in the foot. Even worse, it prevents their patients from achieving their ideal results, and from generating genuine and enthusiastic referrals….
Let’s be honest – these situations suck. A patient has been doing really well and is so enthusiastic about their recovery. They go and tell everyone about you, and book their partner in, telling you “They’ve had a bad back for ages, I’m sure you can help them!” And then they turn up. Arms folded,…
Does patient centred care make more money? I’m guessing that if you’re reading this, your first reaction to that question was something like “I’m not in this job for the money!” Great, me neither! Fortunately, my experience has been that this is true for most practitioners. And my content doesn’t’ generally appeal to the few who are…
